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Committed to getting the results you need. Confidential Investigations is a complete service private investigation company situated in North Idaho. We evolve custom programs to suit your specific requirements, as our trained team of private investigators possesses a huge array of skills. Our mission is to reach the results our customers need in an ethical, resourceful, timely, and legal manner.
Reviews (15)
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Diane Budelman
Jun 11, 2022
I contacted them after my 2 year old son was taken across the country unannounced by his father. Confidential Investigations was able to locate my ex and serve custodial paperwork necessary to ensure the return of my son. They provided me with all of the details needed and helped me collaborate with law enforcement. After my ex was served, he fled again, over 1600 miles to a remote town again nowhere near home. Confidential Investigations was able to provide me his location, and assist in real time to meet my ex with police at an opportunistic time to also ensure the safety of my son during recovering custody of him.

I am confident that I would not have my son back if I did not have the services of Confidential Investigations. Their service in assisting me and my family through the most trying four months of our lives was invaluable. They made sure to communicate, we're consistent in their professionalism, and showed compassion for a situation that truly was a nightmare.
Kerri Rush
Jun 07, 2022
My experience with Confidential Investigations was a five star. They listened and understood my concerns. They gave me the information I needed and I feel they went out of their way to help me. I was seeking help with marital infidelity. They provided me with a wide range of professional services. They even gave me information on where I could get counseling. I would highly recommend their services.
Md Scroggin
May 24, 2022
If you have found yourself in the position where your spouse may be cheating, I highly recommend these fabulous investigators. My husband was lying, stealing, and partaking in some not so legal activities. all while having an affair with his employee. This investigative team provided vital information, video, and were able to GPS track and document the affair as well as other activities to reveal the entire story.

The background checks were thorough, the photos and video were easy to decipher. They even provided official "serving" services of divorce papers to him at his workplace. They provided difficult information in a professional, caring and respectful manner. I am truly grateful for their assistance to my attorney and for providing the truth. Thank you! D
Adam Minatre
May 23, 2022
Confidential Investigations walked me through the service process and helped me come up with the best approach to get this done. I wanted to avoid surprises and drama and they helped me through an already challenging time.
John Grace
Apr 06, 2022
I've used them several times, extremely useful information provided by their team! The best people for the job!
Cody Lairmore
Mar 11, 2022
I found myself in a situation needing a process server, so I did a Google search and came across "Confidential Investigations" the other parties didn't make it super easy to catch up to them these guys went above and beyond to get them both served and they got it accomplished in just 4.5 days. If you need a process server or other private investigator work done, I'd highly recommend them. To top it off they are Veteran owned.
DeWayne Ward
Jan 22, 2022
Hired from 2000 miles away CI team was able to locate an individual for us in the North Idaho region that had been avoiding service since 2017. With an impending court date in another state and service down to the wire, CI team came through on all aspects. Responsive, courteous, professional, discreet, and with prompt due diligence they came through on time.

As long as they are in business, the CI team of Coeur d'Alene, Idaho will always be not just my first choice, but my only choice in any and all future needs of North Idaho. 5 stars should be a 10 all day. Thanks CI team, couldn't have done it without you. DW
Sasha Bronte
Dec 14, 2021
First time using an investigator and so happy with this group! Incredibly professional and timely. They went above and beyond for me and have my highest recommendation.
Rebecca Stevens
Nov 12, 2021
I used Confidential for background checks during our hiring process and they were very quick, courteous and thorough.
Janessa Riordan
Sep 30, 2021
I hired Confidential investigations.twice. Having recently completed trial, I can say without a doubt that the surveillance received and Jared's testimony made a huge difference in the outcome. Jared's reputation, resume, work-ethic, professionalism and expertise are exemplary. If you are considering a private investigator, look no further. Make the call! You will be glad you called Confidential Investigations. Thank you Jared and team, the safety of two children rested in your hands and you delivered big time!
Bob Gunthner
Sep 12, 2021
I knew the family of one of the owners for several years. They were honest, dedicated and loving family. All the things which made it appealing for me to reach out to Confidential Investigations when I needed help. The team showed me they carry and implement those core values in a responsive and professional environment. I am very happy with my choice to hire them especially when dealing with an emotional issue. Thank you, Team!
John Burk
Jul 02, 2021
These guys helped me out on two different occasions. I dealt with Jarrod both times and he was very professional about everything. The two items he helped me get, helped me out a lot for the legal stuff I had to deal with. If I ever needed a private investigator again, these are the guys I would call. They are quick and do quality work. Highly recommended
Chris R.
May 04, 2021
I retained Confidential Investigations for both electronic and physical surveillance related to a high-conflict child custody case. The folks at Confidential Investigations are knowledgeable, professional, courteous, and very responsive. One of the team members also testified their surveillance findings at a recent custody trial and presented them to the court in a professional and communicative manner. Highly recommend and I would absolutely use them again.
Caitlin Santiago
Apr 01, 2021
What a great experience, these guys get the job done. Being a disabled veteran, I'm honored to support this business, not to mention they did an outstanding job. They never quit! Thank you so much Josh and Jared, without you, these people would have taken advantage of our family and got away with it. Highly recommended!
Ginny Arnold
Aug 28, 2020
This has been the most amazing experience I've had with any business/service in my lifetime! These gentlemen are professional, kind, compassionate, and extremely caring! Not only do they offer a variety of services they work diligently to ensure your safety and respond to all of your needs. We felt safe immediately and feel as though they are family! Please don't wait or hesitate to call them and establish your relationship with the most amazing people on the planet. Five stars are not enough!