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ICU Investigations Headquartered in the Philadelphia metro region with case coordination offices and affiliates throughout the United States, ICU Investigations has over three decades investigative experience. Our organization provides surveillance operations, background checks, person location services, infidelity and cohabitation investigations, process serving deliveries, as well as digital forensic analyses nationwide.
Services
Since 1997, our mission has been to take a genuine interest in our clients, understand their objectives, and meet or exceed their expectations. We dedicate ourselves to these values: For our clients, we will work hard, provide superior investigative services on a timely, effective and efficient basis, and maintain the highest standards of professional integrity.
People are at the heart of every connection we build. As an experienced private investigator firm, we develop relationships and deliver services that showcase our excellence - one client at a time. We have an immediate opening for an client focused, senior management, sales representative. This individual is responsible for producing high quality sales relationships that meet ICU Investigation's guidelines by building relationships with clients, financial and legal professionals, past customers and other nontraditional sources, while providing excellent customer service.
Reviews (9)
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Sue Cohen
Dec 15, 2021
This agency has done more for me than anyone else--very compassionate involving a family situation
Cathy Nailon
May 30, 2021
I used ICU for a domestic case.and ICU caught him in less then 3 hours. I meet with Mr. Smith at first what a gentleman. He listen and cared. I thank ICU so very much. Mary
Mark Ludwick
May 05, 2021
ICU provides professional, efficient claims services. I have used them reliably for many years and can always count of them to communicate well and put in the extra effort to achieve results.
Jeremy Von Mehren-Gardner
Apr 30, 2021
Dean is an expert. Very professional service. He told me what expect up front. No hidden fees or price gouging b.s. He found what I was looking for. I can and do highly recommend using their services. You will not be disappointed.
Jennie Dixon
Apr 23, 2021
I am so pleased with everything pertaining to this company. They are first on every aspect. on a scale of 1 to 10 they surpass my hopes if finding my daughter's long lost father. I highly recommend this company for their professional and personal determination for lives to be changed.
Ashley Fagan
Mar 20, 2021
If I could give ten stars, I would. Incredibly professional staff. If I had to describe ICU investigations I'd say "best of the best". Thanks for being AMAZING at what you do!
Darcy O'Gerran
Nov 29, 2020
I can't thank Dean enough for the work he did. He and his team were very professional from the first phone call for information until the end of my case. I was frequently updated with my cases' status and knew how the investigation was progressing at every stage. Although I didn't learn what I'd hoped, Dean uncovered the truth of the matter. I can highly recommend ICU Investigations.
Edwin Pease
Oct 26, 2020
They were very professional and prompt to service my issues during my time in need. They treated me as if I were they're only customer which made me feel like I wasn't just another case to them. The job was done fast and the results were more then I expected and assumed all along. They brought me closure and I thank ICU for that. Dean Smith and his company I would use again and never use anyone else.

I would highly recommend ICU Investigations because you know you are getting the best results possible. Again Thank you Dean for the service and now the business relationship we have whenever we or anyone we know needs anything. Edwin Pease
Jeff Kendall
May 26, 2020
I strongly recommend ICU Investigations. From start to finish, their staff and investigators were professional and profoundly discreet. They were very transparent in their work and explained how infidelity investigations take place from start to finish. The staff was exceptionally thorough in their planning and worked with me to coordinate their investigations. They completed their assignment (successfully!) without anyone knowing they were ever around.